Privacy Policy

Effective Date: 15 Oct, 2025
Last Updated: 24 Oct, 2025

1. Introduction
Fortuna Digital (“we”, “us”, “our”) is a marketing consultancy firm headquartered in Portugal and offices in the United States. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, transfer, and safeguard your information when you visit our website, engage our services, or otherwise interact with us.

2. Controller & Contact Information
Depending on your location, the relevant data controller is:

• Fortuna Digital Portugal:Fortuna Digital, Ovar, Aveiro, Portugal, info@fortunadigital.tech

• Fortuna Digital USA: Fortuna Digital, Cheyenne, Wyoming, United States, info@fortunadigital.tech

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@fortunadigital.tech.

3. What Personal Data We Collect
We may collect and process the following types of personal data:

• Contact information (e.g., name, email address, phone number, postal address) when you request information or engage our services.

• Professional or business information (e.g., company name, job title, industry).

• Usage data and technical data from your visit to our website (e.g., IP address, browser type, pages visited, time and date of visit, referral source).

• Communications data (e.g., correspondence between you and us).

• Any other information you voluntarily provide (e.g., questionnaire responses, service-feedback).

4. How We Use Your Personal Data
We use your personal data for purposes such as:

• To provide our consultancy and marketing services, fulfil your requests, and manage our client relationship.

• To communicate with you, respond to your enquiries, send you updates and marketing material (where permitted).

• To improve our website, services, and customer experience.

• To comply with legal obligations and protect our rights, property or safety.

• For internal business purposes such as data analysis, audits, and system administration.

5. Legal Bases for Processing (for EU data subjects)
If you are a data subject in the European Economic Area (EEA), we process your personal data on one or more of the following bases:

• Your consent (where you have given it).

• Performance of a contract with you or taking steps at your request before entering into a contract.

• Legitimate interests pursued by us (provided your rights and interests do not override them).

• Compliance with legal obligations.

6. Disclosure of Your Personal Data
We may share your personal data with:

• Service providers and subcontractors who help us deliver our services (e.g., IT providers, hosting companies, marketing platforms).

• Affiliates or other companies within the Fortuna Digital group.

• Legal or regulatory authorities where required by law, regulation or for the protection of our rights.

• Third parties in the event of a merger, acquisition, reorganisation, or asset sale (with appropriate safeguards).

7. Transfers of Your Personal Data
Because we operate internationally (Portugal, USA), your personal information may be transferred to, and stored at, destinations outside your country of residence. When we do so:

• For transfers from the EEA to the USA or other third countries, we implement appropriate safeguards (e.g., standard contractual clauses, binding corporate rules) to ensure an adequate level of protection in accordance with applicable laws.

• We ensure that any service providers or recipients accept sufficient obligations to protect your data.

8. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. When we no longer need to use your data, we will delete or anonymise it.

9. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:

• Access: to request a copy of the personal data we hold about you.

• Correction: to request the rectification of inaccurate or incomplete data.

• Deletion: to request the erasure of your personal data (under certain circumstances).

• Restriction of processing: to request limitation of how we use your data.

• Data portability: to request transfer of your data to another organisation (if technically feasible).

• Objection: to object to our processing of your data (e.g., direct marketing).

• Withdraw consent: where processing was based on your consent.

• Lodge a complaint with a supervisory authority (for EEA data subjects, the Portuguese Data Protection Authority; in the U.S., your state’s applicable regulator).

To exercise these rights, please contact us using the contact details above. We may ask you to verify your identity before responding.

10. Cookies & Website Tracking
Our website uses cookies and similar tracking technologies to improve your user experience, analyse website usage, and deliver targeted marketing. You can manage or disable cookies via your browser settings, though this may affect functionality. For more details, please see our Cookie Policy [link if available].

11. Security of Your Personal Data
We implement organisational, technical, and physical safeguards to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These include encryption, access controls, secure servers and regular security assessments. While we aim to protect your data, no system can guarantee absolute security.

12. Children’s Privacy
Our services are not directed to children under the age of 16 (or the age applicable in your jurisdiction). We do not knowingly collect or solicit personal data from children. If you become aware that your child has provided us with personal data, please contact us and we will delete it.

13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated version on our website and updating the “Last Updated” date above. Your continued use of our services after such changes constitutes acceptance of the revised policy.

14. International Clients & Third-Party Sites
If you are accessing or engaging with our firm from outside the EEA or the U.S., please note that your data may be transferred to and processed in these jurisdictions, subject to this policy. Our website may include links to third-party sites for which we are not responsible; we encourage you to review their privacy policies.

15. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact:
Email: info@fortunadigital.tech
Address (Portugal): Ovar, Aveiro, Portugal
Address (USA): Cheyenne, Wyoming, United States